by Kimberly Monitto | Sep 22, 2022 | Brands
As prestigious a brand’s internal identity can feel to its workers, one unfortunate move externally can break its name down to nothing. Brands must be cognizant of their reputation, and the best way to do that is by using real-time media monitoring. With so much...
by NewsWhip | Nov 2, 2021 | Brands, Communications & PR, Webinar
We discussed our latest brand crisis research around misinformation, worker strikes, and vaccine mandates and the key features of public and media interest during the October episode of the NewsWhip Pulse. CEO Paul Quigley invited NewsWhip’s Head of Research, Benedict...
by Benedict Nicholson | Mar 30, 2021 | Communications & PR
We recently completed a comprehensive study on the anatomy of a reputation crisis using our data, and we’re including some of the highlights here. We looked back at five different types of brand crisis – data breaches, lawsuits, product recalls, executive...
by Paul Quigley | Oct 21, 2020 | Product Announcements
Today, we’re announcing the world’s most comprehensive view of real-time news engagement and influence. It’s called Crisis Dashboard, and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news...
by Katherine K. Ellis | Oct 18, 2019 | Communications & PR
Communications professionals have put NewsWhip’s unique media intelligence technology that quantifies and predicts engagement with all the world’s news to work in guiding extremely effective crisis response. Here, we outline how we’ve been monitoring the recent...
by Katherine K. Ellis | Sep 11, 2019 | Brands, Communications & PR
There’s no telling when a potential PR crisis will hit, and the worst possible time to try and plan for it is while you’re scrambling to deal with it. We’re outlining what to do before, during, and after a crisis according to our clients, industry professionals, and...
by Benedict Nicholson | Mar 6, 2019 | Communications & PR
The PR News 2019 Crisis Summit took place in Miami last week. We went along to see what we could learn about best practices for covering a crisis, both on and off social media. Last week, we attended the PR News conference in Miami about how to handle a crisis. Here...