“Spike ensures that everyone gets out of work at a reasonable hour because we never miss the big stuff."

Company size: 500+ employees
Industry: Native Publishing
Chetan Patel, Head of Social Video & Publishing
CHALLENGE: How can publishers find and react to emerging stories before the crowd?


NowThis, part of Group Nine properties, is truly a new media darling.


Having recently arrived to take on the news giants, using social media only distribution, NowThis now enjoys over half a billion video views a month, across its easily digestible, video content.


Having grown 10x in the last year, in a hugely competitive market, we asked Head of Social Video & Publishing, Chetan Patel, how he and colleagues use NewsWhip Spike to get ahead of the competition and deliver big results.

"We achieve top publishing status by understanding what doesn’t work with social videos and executing solutions to improve them. We’re constantly looking at what works and what doesn’t work on social and how rapidly it changes."


Chetan Patel, Head of Social Video & Publishing

We were flattered to hear that Spike is a crucial tool in his workflow, hard-baked into his daily routines and giving him and his colleagues more precise direction in their story selection.


NewsWhip Spike offers a bottom-up view of social signals and engagement trends, which enables NowThis to discover hit viral stories first and report breaking news, in their own style.

"I use Spike to discover or confirm trending stories. It’s constantly on or in the background or up on a side screen. It really helps to confirm and prioritize what we do. We are a small newsroom so it’s important to know what we should lend resources too.“

Chetan Patel, Head of Social Video & Publishing

Since using Spike, not only does Chetan’s agile team gain an edge finding emerging stories, but they can swiftly react if and when any of these stories grows to become a giant. This helps with discovery, selection and coverage, all the way through the story life cycle.


Due to helping news professionals like Chetan, NewsWhip’s Spike dashboard is at the core of newsrooms and publishers, large and small.

"When we see something spiking on Spike, pardon the usage, we know that should move to the top of our list. because it is that much more important. We optimize all our content for video views as a primary KPI so speed is of utmost importance.“

Chetan Patel, Head of Social Video & Publishing

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