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Strategies to Strengthen Communication Within Your Company

Healthy internal communication is central to the success of any company, whether the organization is a small startup or an established large enterprise. Like many aspects of successful business management, stellar company communication can take months or years to cultivate. Whether your business currently has three staff members or 300, [...]

18 hrs ago

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How Apple, Virgin, Zingerman's, And Other Customer Service Masters Bend Time

It's no secret that customer expectations for timeliness have accelerated. (Almost daily, it seems.)  Yet there are some cases where you can’t increase your speed of customer service, your delivery of your product, the deliverables of the customer experience. The reality of such situations is that customer expectations have rushed [...]

10 hrs ago

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Indiegogo Cofounder On Why Startups Need Diversity From The Start

Earlier this year, Google, Facebook, Yahoo and LinkedIn poured fuel on an already crackling discussion about diversity in the tech industry when they released reports showing their workforces to be overwhelmingly male and white, especially in leadership and technical jobs. Among the smaller companies that responded by producing diversity reports of their own [...]

19 hrs ago

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